Genuine Freshwater Pearl S925 Silver Holy Lake Earrings

Metal: Alloy/ S925 Sterling Silver Posts;
Pearl Type: Genuine Freshwater Pearl;
Pearl Shape: Button;
Pearl Colour: White;

We provide free shipping on all orders.

Customers are entitled to return their purchase within 30 days of receipt, provided that the item is unworn, unused, in its original packaging, and accompanied by proof of purchase.

We stand by the quality of every Kikyo Pearl London piece. Each item is covered by a 1-year warranty from the date of purchase.

This warranty applies to manufacturing defects in materials or workmanship under normal use conditions. If your item is found to have such a defect, we will assess the issue and provide an appropriate solution, which may include repair or replacement at our discretion.

Please note that this warranty does not cover:
- General wear and tear over time
- Accidental damage, loss, or improper use
- Damage caused by exposure to chemicals, water, or excessive moisture

“Normal use” refers to wearing the jewellery under typical conditions and following basic care practices.

To make a warranty claim, please contact us at info@kikyopearllondon.com with your order number and a brief description of the issue.

Our team will review your request and guide you through the next steps.

This warranty is provided in addition to your statutory rights under applicable consumer laws.