Payment Policy

At Kikyo Pearl London, we aim to provide a secure, transparent, and reliable payment experience for every customer. This page explains how payments are processed, what methods are available, and what you can expect during checkout.

Accepted Payment Methods

We accept payments through trusted, industry-standard payment providers.

Our checkout is powered primarily by Shopify Payments.

Available payment options may include:

  • Shop Pay
  • Apple Pay
  • Google Pay
  • Visa
  • Mastercard
  • American Express
  • UnionPay

Payment options shown at checkout may vary depending on your location, device, and browser.

Payment Processing & Security

All payments on our website are processed through secure, PCI-compliant payment gateways provided by Shopify.

  • Our website uses SSL encryption to protect your data.

  • We do not store, process, or have access to your full card details.

  • Payment information is handled directly by Shopify in accordance with their security standards.

This ensures that your personal and financial information remains protected at all times.

Currency & Pricing Transparency

Prices on our website are displayed in the local currency of your selected market.

  • The final payable amount is clearly shown at checkout before you confirm your order.

  • We do not modify prices after payment is completed.

  • No additional handling or processing fees are added by Kikyo Pearl London.

Please note that your bank or payment provider may apply currency conversion fees depending on your card issuer and location.

Taxes, Duties & Additional Charges

Kikyo Pearl London does not charge hidden fees.

  • Any applicable sales taxes are calculated and shown at checkout, where required.

  • Import duties, customs fees, or local taxes (if applicable) are determined by your country’s regulations and are the responsibility of the customer.

We recommend checking with your local customs authority if you are unsure about potential import charges.

Payment Confirmation

Once your payment is successfully completed:

  • You will receive an order confirmation email with your order details.

  • If you do not receive this email within a few minutes, please check your spam or junk folder.

If you still cannot find your confirmation, please contact us and we will be happy to assist.

Questions About Payments

If you have any questions regarding payments, checkout, or billing, please contact us:

Email (Preferred): info@kikyopearllondon.com
WhatsApp: +44 7933 171454 

Business Hours:
Monday–Friday | 09:00–17:00 (UTC+0)

We aim to respond within 24 hours on business days.

About Payment Icons

Payment icons displayed on our website represent payment methods supported by our payment providers. Availability may vary depending on region, device, and checkout conditions.