We stand by the quality of our craftsmanship. Every Kikyo Pearl London piece comes with a 1-year warranty from the date of purchase.
This warranty covers any manufacturing defects in materials or workmanship under normal use. If your item is affected by such an issue, we will gladly repair or replace it free of charge.
Please note that this warranty does not cover:
- General wear and tear
- Accidental damage, loss, or improper use
- Tarnishing due to exposure to chemicals or moisture
To make a warranty claim, please contact us at info@soundofpearlslondon.com with your order number and a brief description of the issue.
We will guide you through the simple process and ensure your piece is cared for.
At Kikyo Pearl London, your satisfaction — and peace of mind — means everything.
